Last updated May 10, 2020
Thank you for your purchase. We hope you are happy with your purchase. However, if the product you purchased is defective or damaged when it arrives, you may return it to us for an exchange only. Please see below for more information on our return policy.
Returns
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
Return Process
To return an item, please email customer service at admin@boldandrare.com to obtain a Return Merchandise Authorization (RMA) number. You must include a picture of the product that shows the damage or defect. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:
Bold + Rare
Attn: Returns
RMA #
3656 S. Depew St.
#306
Lakewood, CO 80235
United States
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
Exchanges
After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least fourteen (14) days from the receipt of your item to process your exchange.
Exceptions
Only items which are damaged or defective may be exchanged.
For defective or damaged products, please contact us at the customer service email address below to arrange an exchange.
Please Note that sale items are FINAL SALE and cannot be returned.
Questions
If you have any questions concerning our return policy, please contact us at:
admin@boldandrare.com